Staff
|
Insurance and Billing Department provide services by filing insurance claims to primary and secondary insurance as well as assist our patients with billing disputes with the Insurance companies. Patients may reach Pam at extension 228, by email at pbruton@capefearoto.com or Deedra at extension 227 or by email at dcrurrie@capefearoto.com |
|
Front Desk staff provides patients with check-in and check-out services as well as schedule appointments, and direct telephone calls to the appropriate staff member. These ladies handle all patient referral requests from other physician offices. Patients may reach Fabian at extension 221, Ana at extension 222, Wanda at extension 268, Tamekia at extension 226, Kimberly at extension 225, and Tonya at extension 223 |
|
Medical Records and Administrative department: Teresa provides assistance to our patients with Medical Record requests, FMLA paperwork related to surgery, and forwarding records to referring physician offices. She can be reached at extension 270. Tangela and Michelle are responsible for contacting insurance companies for pre-authorization of Surgical services. Tangela can be reached at extension 271 and Michelle can be reached at extension 240. LaJuan Mills is the office administrator, she can be reached at extension 232 or by email: lmills@capefearoto.com. |
|
Clinical Staff provides assistance to our providers with clinic, schedule surgeries, refill prescriptions, schedule diagnostic testing, and request pre-authorization for ancillary testing. Dr. Mansfield’s assistant is Vikki. Dr. Francis’ assistant is Charlene. Dr. Friedrichs’ assistant is Jackie. Mrs. Mehta’s assistant is Nilsa. Nikki and triage’s telephone messages at extension 260. |
|
Allergy department provides immunotherapy testing and services to children and adults. Jamila may be reached at extensions 246 or 247. |
